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Core CRM capabilities
CRM or ERP?
Preparing for a demo
Clarify your project brief

A CRM keeps customer details and the next action in one place for sales and service teams. 166 Tech starts custom CRM development with the way your business receives, assigns and completes an enquiry.

Core CRM capabilities

Enquiries and customer records
Sales stages and assigned staff
Tasks, reminders and statuses
Payments and sales reports
Website, mobile app and system integrations

CRM or ERP?

Start with CRM when the main challenge is customer communication and sales tracking. ERP is broader when inventory, purchasing, finance and HR must work together. We can also review integration with your existing tools.

Preparing for a demo

Show one real enquiry from intake through assignment to completion. It defines the roles, fields and reports needed. Cleaning and migrating existing customer data is planned separately.

CRM or ERP? · ERP · Discuss implementation

Clarify your project brief

Use our four-page worksheet to agree on website, CRM or ERP goals, features and acceptance criteria with your team. The downloadable brief is in Azerbaijani.

Download the project brief (PDF, Azerbaijani)

Work process

Audit and goal

We review business goals, competitors, current systems and user flows.

Structure and plan

We define features, page structure, SEO requirements and technical architecture.

Build and test

We design, develop and test mobile responsiveness, security and performance.

Launch and support

We launch, connect analytics, optimize and continue technical support.

Why 166 Tech?

Built for Azerbaijan market needs

SEO and performance are planned from the start

Laravel, mobile app, ERP and integration experience

Post-launch support and measurable results

Our team builds solutions for Azerbaijan businesses with local search intent, language and lead flow in mind.

Portfolio and case studies

Corporate website case study Problem, solution, result and technology Clinic ERP case study Problem, solution, result and technology SEO traffic growth case study Problem, solution, result and technology

Client reviews

We needed a website with a complex and wide functionality. We decided to work with 166 Tech and we are very happy with our decision. The team was very professional and flexible at...

Orxan Aliyev

We worked with 166 Tech to update our website and add a more modern look and functionality. Our new site turned out to be very beautiful and functional. We also received very posit...

Arif Huseynov

We needed to create a new website for our business and 166 Tech helped us a lot with this. The project was handled very professionally from start to finish. The user-friendly desig...

Sannur Ibrahimov